Privacy Policy
In order to guarantee and protect the privacy and confidentiality of the personal data of users of our website, and to safeguard their privacy, we have drafted this Privacy Policy in accordance with current legislation.
The terms outlined below, especially the duty of confidentiality, will be mandatory for all internal or external personnel who work or may work with us and who have access to the data you provide us, whether during navigation on our website or through the use of our forms.
We reserve the right to modify the content of this Privacy Policy to adapt it to legislative or judicial developments, as well as to reports or opinions issued by the Spanish Data Protection Agency or the Article 29 Working Party.
If we intend to use users’ personal data in a manner different from that established in the Privacy Policy in effect at the time the data was provided, or if we plan to process it for purposes other than those indicated when you provided your data, we will make every effort to contact you as the affected individual, inform you, and obtain your consent again if necessary. Otherwise, we will not use the data for different purposes.
We recommend that users review this text each time they access our website to stay informed about the purposes and uses of their data.
This Privacy Policy will form an integral and permanent part of our Legal Notice and Cookie Policy, both of which are available to users on our website and should be read carefully.
We will always indicate the date of the last update of the Privacy Policy so that users are aware of the effective content that applies to them and the date of the last revision.
VVV BUSINESS SOFTWARE GROUP, S.L. states that this Privacy Policy complies with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, concerning the protection of natural persons with regard to the processing of personal data and the free movement of such data (hereinafter referred to as GDPR).
1.- RESPONSIBLE FOR THE TREATMENT
The data controller responsible for collecting, processing, and storing the data through this website is VVV BUSINESS SOFTWARE GROUP, S.L., with Tax Identification Number (NIF) B67619775, and registered address at Calle Galileo Galilei 12, Elche Business Park, 03203 ELCHE (ALICANTE). Email: info@bsg.site
VVV BUSINESS SOFTWARE GROUP, S.L. is registered in the Commercial Registry of Alicante, Volume 1,300 General, Folio 50, Section 8, Page A-6.454, First Entry.
2.- DATA PROCESSING
The personal data requested, if applicable, will consist of only those necessary to identify and process the request of the data subject, as well as to resolve any inquiries raised. These data will be collected for specific, explicit, and legitimate purposes and will not be processed in a manner incompatible with the stated purposes.
The data subject will be informed by VVV BUSINESS SOFTWARE GROUP, S.L. prior to the collection of their data about the provisions established in this Privacy Policy, ensuring that they can provide explicit, precise, and unequivocal consent for the processing of their data.
3.- DATA SOURCE
First and foremost, it is important for users to be aware that when providing personal information online (for example, via email or the Internet), it may be collected and used by others. For this reason, VVV BUSINESS SOFTWARE GROUP, S.L. is not responsible if such information is collected, stored, and/or processed by an unauthorized third party, as we have adopted all reasonable security measures within our reach to prevent this from happening.
The personal data processed and stored by VVV BUSINESS SOFTWARE GROUP, S.L. may originate from different sources:
- Through our website, we collect personal data from users who voluntarily choose to fill in the required fields included in each form on our website.
With these forms, users can make inquiries, provide suggestions, request training, or, if they explicitly authorize it, receive advertising and newsletters from VVV BUSINESS SOFTWARE GROUP, S.L.. By submitting these forms, users provide their data and consent to its processing in accordance with the purposes indicated at the time of form completion.
Users are responsible for the accuracy and authenticity of the data they provide through our forms, and it is their duty to keep them updated at all times to prevent errors on our part. Any false or inaccurate statements resulting from the information and data provided through these forms will be the responsibility of the user.
- We may also receive information through emails sent to https://bsg.site/. Since the website we provide to our users is hosted under the domain https://bsg.site/, we inform users that it is hosted on European servers, which implement appropriate security measures and ensure compliance with the GDPR.
Users should also be informed that, if they wish, a meeting can be arranged via telephone. The user must provide their name and phone number.
The purpose of processing all these data will be as stated at the time of collection and detailed in the section “Purposes of Processing and Retention Periods” of this Privacy Policy.
4.- LEGITIMATION FOR THE PROCESSING OF DATA
The legal basis for processing user data will depend on the moment when the user’s personal data is collected or processed:
- The legal basis for processing the data collected through the inquiry and information request form is to respond to inquiries or requests. These requests do not imply any contractual relationship.
- The legal basis for processing the data collected through the newsletter subscription form is consent. When filling out this form, the individual will accept the provisions outlined in this Privacy Policy or a specific clause.
5.- PURPOSES OF PROCESSING AND DATA CONSERVATION PERIODS
The purposes for which each data processing activity will be carried out by VVV BUSINESS SOFTWARE GROUP, S.L. are established in the various informational clauses included in each data collection method—web forms.
Notwithstanding the above, we detail them in full below, along with the data retention period, as conducted by VVV BUSINESS SOFTWARE GROUP, S.L.:
- Contact form: To contact the user in order to resolve inquiries, doubts, or suggestions. These data will be stored on the email provider’s server without a predefined deletion period and will be retained unless the affected party expresses their objection.
- Information request form: These data will be used by VVV BUSINESS SOFTWARE GROUP, S.L. to provide you with information and to contact you regarding your expressed interest in our organization.
- Newsletter and advertising subscription form: These data will be used by VVV BUSINESS SOFTWARE GROUP, S.L. to provide you with information and to contact you in relation to your expressed interest in receiving newsletters and advertisements.
- Data collected through Cookies: Through the cookies described in our Cookie Policy, which we recommend reading, we collect data to personalize your experience, better meet your individual needs, improve our website, enable social media comment sharing, etc. These data will be retained in accordance with our Cookie Policy, to which we refer.
6.- OBLIGATION TO PROVIDE THE REQUESTED DATA
7.- MINORS
8.- HOW WE PROTECT USER INFORMATION
VVV BUSINESS SOFTWARE GROUP, S.L. implements physical, technical, and organizational measures to maintain the security of personal data and minimize the risk of accidental or unlawful destruction, accidental loss, unauthorized use, alteration, unauthorized modification, disclosure, and/or access, as well as any other illegal form of data processing, in accordance with Article 32 of the GDPR.
In this regard, considering the state of the art, implementation costs, the nature, scope, context, and purposes of processing, as well as the probability and severity of risks that may affect the rights and freedoms of individuals, appropriate measures have been established to ensure an adequate level of security proportional to the existing risk.
In any case, VVV BUSINESS SOFTWARE GROUP, S.L. has implemented sufficient mechanisms to:
- Ensure the ongoing confidentiality, integrity, availability, and resilience of processing systems and services.
- Restore the availability and access to personal data promptly in the event of a physical or technical incident.
- Regularly verify, assess, and evaluate the effectiveness of the technical and organizational measures implemented to guarantee processing security.
- Pseudonymize and encrypt personal data, where applicable.
Notwithstanding the above, as a user, you acknowledge and accept that Internet security measures are not infallible and that networks used on the Internet are not 100% secure. Therefore, any communication sent via this medium may be intercepted and/or modified by unauthorized individuals. As a user, you should also take extra precautions.
9.- NOTICE OF PERSONAL DATA BREACH OR SECURITY BREACHES
A personal data breach constitutes a security breach within the information systems of VVV BUSINESS SOFTWARE GROUP, S.L. that results in or may result in the destruction, alteration, loss, unauthorized disclosure, or accidental or unlawful access to personal data that is transmitted, stored, or processed in relation to the provision of our services.
In the event that the personal data stored and/or processed by VVV BUSINESS SOFTWARE GROUP, S.L. is compromised in any way, we will promptly notify the affected individuals in accordance with the provisions of Article 33 of the GDPR.
10.- COMMUNICATION OF DATA TO THIRD PARTIES
The personal data that users may have provided through our website will not be sold, transferred, and/or exchanged with unauthorized third parties, except in cases of legal obligation.
The personal data provided through our website may only be shared with the companies that make up the BSG Group, with the legal basis for processing being legitimate interest (Article 6.1(f) of the GDPR).
11.- DATA PROTECTION RIGHTS.
Any individual may exercise their rights of access, rectification, erasure, restriction of processing, data portability, the right not to be subject to automated processing, including profiling, and the right to object to the processing of personal data held in any files managed by VVV BUSINESS SOFTWARE GROUP, S.L.. This can be requested through any means that provides proof of both sending and receipt, clearly stating their request and attaching a copy of their ID card or any necessary documents to verify their identity.
Users should not forget to indicate the reasons justifying the exercise of their rights. To do so, they may send a written request either by email to info@bsg.site or to the address Calle Galileo Galilei 12, Elche Business Park, 03203 ELCHE (ALICANTE).
We have forms available for users to exercise these rights, which can be requested through our contact form.
What can you request?
- Right of access: You can request information about whether VVV BUSINESS SOFTWARE GROUP, S.L. is processing your personal data.
- Right of rectification: You can request the correction of your data if it is incorrect.
- Right to object: You can request that we stop processing your data in the specified manner unless we have legitimate reasons to continue processing them, which we will expressly communicate.
- Right to request the restriction of processing: You can request at any time that we limit the processing of your data in the following cases:
- When you dispute the accuracy of the processed data and for a period that allows VVV BUSINESS SOFTWARE GROUP, S.L. to verify their accuracy.
- When data processing is unlawful under current legislation, and the affected person chooses to restrict its use instead of requesting deletion.
- When the affected person needs their data for the establishment, exercise, or defense of legal claims.
- Right to data portability: If the data is processed automatically, it may be returned to you or transferred to another company specified by the user in a structured, automated, and commonly used format.
- Right to erasure: You can request the deletion of your personal data, and VVV BUSINESS SOFTWARE GROUP, S.L. must delete them without undue delay when:
- The data is no longer necessary for the purposes for which it was collected or processed.
- The affected individual withdraws consent on which the processing is based, and there is no other legal basis for processing.
- The affected individual objects to the processing because it is intended for direct marketing purposes.
- The data has been processed unlawfully.
- The data must be deleted to comply with a legal obligation at the EU and/or national level.
Additionally, users have other rights, including:
- Right to withdraw consent: The user can withdraw their consent for the processing of personal data for a specific purpose at any time by contacting us and exercising this right.
- Right to lodge a complaint with the Supervisory Authority: Any user may contact the Supervisory Authority if they believe that VVV BUSINESS SOFTWARE GROUP, S.L. is processing their data incorrectly. In Spain, the Supervisory Authority is the Spanish Data Protection Agency, located at C/ Jorge Juan, 6, 28001-Madrid, with contact phone numbers: 901 100 099 / 912 663 517.
13.- CONDITIONS
We strongly recommend that users also visit the Legal Notice and Cookie Policy sections, which regulate, among many other aspects, the use, disclaimers, and limitations of liability that apply to this website.
Last updated: July 20, 2021
